Messaging Policy

NOTICE ABOUT DISPUTE RESOLUTION: This Messaging Policy contains an arbitration clause and a class action waiver (see Section 16), which outline how disputes between you and Hashtag Management UK Limited (referred to as "Hashtagluck," "we," or "us") will be handled. By using our Messaging Services, you agree that any disputes will be resolved through individual arbitration, and you waive the right to pursue claims in court or take part in a class action lawsuit.

 

Please review this Messaging Policy carefully as it may change periodically, as outlined in Section 3.

1. SCOPE OF APPLICATION
This policy governs how you use Hashtagluck's text messaging services (referred to as "Messaging Services"), which includes all messages sent to your mobile device. By using the Messaging Services, you agree to comply with this policy.

Note: Your interactions with Hashtagluck's website, located at www.hashtagluck.com, its applications, or social media pages, are governed by separate terms. If you participate in any of our prize draws, please ensure you understand the specific rules related to those draws.


2. ACCEPTANCE OF THIS POLICY
By subscribing to our Messaging Services, you agree to receive recurring promotional and personalized text messages from Hashtagluck or its service providers, possibly through automated systems. Standard messaging and data rates apply. Subscribing is optional and is not required for purchasing any products or services. If you change your mobile number, you must re-enroll with your new number. If you disagree with this policy, do not sign up for, access, or use the Messaging Services.


3. POLICY UPDATES
We reserve the right to update this policy at any time. Any changes will become effective upon posting. Your continued use of the Messaging Services after an update means you accept the revised policy. Please check this page regularly for updates.

 

4. AGE REQUIREMENT
You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to use the Messaging Services or participate in any prize draws.

 

5. MESSAGE FREQUENCY AND LIMITATION
Message frequency may vary. Hashtagluck reserves the right to modify message frequency or timing without prior notice. Some devices or carriers may not support our Messaging Services, and we are not responsible for undelivered messages.

 

6. CARRIER SUPPORT
We may not be able to deliver text messages to all mobile carriers or regions. Hashtagluck is not liable for undelivered or delayed messages.

 

7. OPT-OUT OPTIONS
You can opt out of receiving our messages at any time by using the opt-out link in any SMS message or contacting us at help@hashtagluck.com.

 

8. CUSTOMER SUPPORT
For assistance with the Messaging Services, please contact us directly at help@hashtagluck.com.

 

9. SECURITY AND PRIVACY
You may need to provide personal information to create an account to use certain features of the Messaging Services. You are responsible for maintaining the accuracy and security of your account information. If you suspect any unauthorized use, notify us immediately.

 

10. USE OF THE MESSAGING SERVICES
The Messaging Services are for personal use only and should not be used for commercial purposes or third-party benefit. We reserve the right to modify, limit, or discontinue services at our discretion.

 

11. INTELLECTUAL PROPERTY
All content provided through our Messaging Services, including trademarks, logos, and designs, is owned by Hashtagluck. You do not have any rights to use this content beyond what is expressly permitted by us.

 

12. PROHIBITED ACTIVITIES
You agree not to misuse the Messaging Services, such as attempting to hack or sending unauthorized advertisements. We reserve the right to monitor usage and take appropriate action for violations.

 

13. DISCLAIMER OF WARRANTIES
The Messaging Services are provided "as is," without warranties of any kind. We do not guarantee the uninterrupted operation of the services, nor do we warrant the accuracy or reliability of the content provided. Use of these services is at your own risk.

 

14. RESPONSIBILITY FOR DAMAGES
You may be held liable for any damages caused to Hashtagluck or its affiliates as a result of violating this policy.

 

15. LIMITATION OF LIABILITY
Hashtagluck will not be liable for any indirect or incidental damages arising from the use or inability to use the Messaging Services. Our total liability is capped at £100.

 

16. DISPUTE RESOLUTION
Any disputes related to this Messaging Policy or the Messaging Services must be resolved through binding arbitration on an individual basis. Class action lawsuits are not permitted. You and Hashtagluck agree to resolve disputes individually.


17. JURISDICTION AND GOVERNING LAW
This Messaging Policy, and any disputes arising from it, are governed by the laws of England and Wales. If arbitration does not apply, legal proceedings may be brought in the English courts or in your local courts in the UK.

 

18. TIME LIMIT TO FILE CLAIMS
Any claim related to this policy or the Messaging Services must be filed within one year of the cause of action arising.

 

19. GENERAL TERMS

  • Relationship: This policy does not create a partnership or joint venture between you and Hashtagluck.
  • Assignment: Hashtagluck may transfer its rights under this policy without your consent. You cannot transfer your rights without our permission.
  • Notices: Any notices related to this policy should be sent to: Hashtag Management UK Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Force Majeure: Neither party is responsible for failures or delays caused by events beyond their control, such as natural disasters or technological disruptions.
  • Severability: If any part of this policy is found unenforceable, the remaining provisions will continue to apply.
  • Entire Agreement: This Messaging Policy represents the full agreement regarding the Messaging Services between you and Hashtagluck.

 

For any questions or comments, please contact us at help@hashtagluck.com